Brand: Strategy | Design | Storytelling

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Get to
know 

est 2009

We began our journey nearly 15 years ago as an ideas-based design house with a handful of clients, an abundance of creativity and an approach defined by humility. 

Today, our projects continue to take centre stage, but we’ve also developed our craft and earned our stripes as a future-focused brand agency that supports life-changing businesses to connect with their audiences, the world over. Get a feel for our own defining brand characteristics… and if it feels right, get in touch.

future focused brand agency
est 2009

We began our journey nearly 15 years ago as an ideas-based design house with a handful of clients, an abundance of creativity and an approach defined by humility. 

future focused brand agency

Today, our projects continue to take centre stage, but we’ve also developed our craft and earned our stripes as a future-focused brand agency that supports life-changing businesses to connect with their audiences, the world over.

Get a feel for our own defining brand characteristic and if it feels right…

01

Customer
Focused

Brand relevance begins with customer focus. Deep understanding and empathy is the home of powerful and penetrating insight.  With research, engagement and analysis, we build insight that is deep and broad – because we know that genuine identification, resonance and emotional attachment spring from multiple influences, connections and touchpoints. You can’t shape or influence what you don’t know… so we activate our curiosity and immerse wholeheartedly.

Bold steps and smart bets are the qualities that distinguish leaders and challengers from the also-rans. Experiment often, fail fast with zero pauses or procrastination. Just the right amount of intel to move fast, craft creative responses and test to learn. Working like this requires agility and focus, trust and alignment. It means engaging the head, the heart and the gut to fast forward decision making and get the advantage that comes from being first to act.

02

Ruthless
Pragmatism

02

Ruthless
Pragmatism

Bold steps and smart bets are the qualities that distinguish leaders and challengers from the also-rans. Experiment often, fail fast with zero pauses or procrastination. Just the right amount of intel to move fast, craft creative responses and test to learn. Working like this requires agility and focus, trust and alignment. It means engaging the head, the heart and the gut to fast forward decision making and get the advantage that comes from being first to act.

03

Pervasive
Innovation

Can any brand really afford to stand still. Keeping one step ahead of the market and the customer is where the smart money is. Today’s brand-owners need to be changemakers by default. Which means you need competitor intel, customer insight and brand conviction in equal measure. Know what you stand for, why you’re loved and fixate only on that. What you do tomorrow may well be different to what you do today. Prepare and plan for that journey – to stay relevant, no matter what.

03

Pervasive
Innovation

Can any brand really afford to stand still. Keeping one step ahead of the market and the customer is where the smart money is. Today’s brand-owners need to be changemakers by default. Which means you need competitor intel, customer insight and brand conviction in equal measure. Know what you stand for, why you’re loved and fixate only on that. What you do tomorrow may well be different to what you do today. Prepare and plan for that journey – to stay relevant, no matter what.

Easy to say, but far harder to achieve. For us, inspiration is everywhere. But it can be hard to harness and even harder to manufacture for your people and your customers. Our clients trust us to trade in the business of powerful ideas and strong beliefs. To create the hooks that capture attention, make audiences crave more information and sow the seeds of strong, long-term relationships. Part magic, part match-making, part good-old-fashioned hard work and perspiration. That’s how brands achieve relevance and stand-out.

04

Distinctive
Inspiration

04

Distinctive
Inspiration

Easy to say, but far harder to achieve. For us, inspiration is everywhere. But it can be hard to harness and even harder to manufacture for your people and your customers. Our clients trust us to trade in the business of powerful ideas and strong beliefs. To create the hooks that capture attention, make audiences crave more information and sow the seeds of strong, long-term relationships. Part magic, part match-making, part good-old-fashioned hard work and perspiration. That’s how brands achieve relevance and stand-out.

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2009-2013
team2019.2
2017
james-wall-withmel-square-new
2022+
Design Integrity
Starting out in 2009 with an ideas based design ethos, a handful of clients, and a boat load of creative spirit, The Unknown Creative was formed. The name was created as a statement of humility, understated in style with the sole aim to allow the work to take centre stage.
Brand building
In 2017 we expanded the agency, relocated to a spacious new studio in Newcastle upon Tyne, took on additional staff, and opened up to new markets.
Future facing
Today the agency is enjoying continued success in biotech, sustainability, tech, transport & logistics and wellness sectors. We stay true to our ethos of thinking of others.

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